- REAL NURSE ADVOCATES. REAL GUIDANCE.
Costs intercepted.
Healthcare simplified.
InterceptCare® puts a dedicated nurse advocate in your corner — onsite or by phone. They find lower-cost options before you fill a prescription, call your doctor on your behalf, and guide you through any billing issue. A real person doing the hard work, so you don’t have to.
InterceptCare® steps in to guide and give options — before a costly healthcare decision is made.
THE INTERCEPTCARE® EXPERIENCE
Every question, every decision, every claim
— one number to call.
You don’t need to know how it all works. Just one number — and a nurse who does the work so you don’t have to.
Every question, every decision, every claim — one number to call. Your nurse advocate handles the rest.
Care & Clinical Support
Where should I go? What should I do?
"I need care — help me find the right option."
Everyday Care
Complex Care
Provider Referrals
Case Management
Savings & Navigation
How do I avoid unnecessary costs?
"Help me spend less without getting less care."
Nurse Advocate Navigation
$0 Care & Plan Incentives
Prescription Savings Options
$0 Virtual Care
Benefits & Plan Support
Who do I contact when I need help?
"I have a question about my plan, bill, or coverage."
All Health Plan Questions
Billing & Claims
Prior Authorizations
Provider Quality Scores
Everything flows through InterceptCare® — one experience, regardless of your carrier, plan, or TPA.
WHY TRADITIONAL PLANS DON’T WORK
Most plans are reactive. Costs happen.
Then someone notices.
Carriers, PBMs, and networks are paid based on spend — not outcomes. They have no incentive to reduce your costs. Employees are left to navigate complex decisions alone, without guidance, without anyone in their corner. The result: claims that could have been intercepted, redirected, or avoided entirely — processed without question, year after year.
Our nurse advocates intercept high-impact decisions at every stage — so employees make better choices before they schedule, fill, or pay.
REAL-LIFE EXAMPLE
One MRI. The Difference InterceptCare® Makes.
Member sees current Doctor
Doctor sends "order" for a high-cost MRI
MRI then scheduled and done
InterceptCare® Nurse Advocates may identify high-cost imaging, surgery, or complex care in real time – then reach out with lower-cost options.
Or employee calls the number on ID card at first notice of needing diagnostic/surgery.
WHAT HAPPENS AT THE INTERCEPT POINT
Provides pricing and incentives to employee for Tier 1 Direct Contract facility versus high-cost facility.
Consults with internal Clinical Team on medical necessity, steerage, and care management plan.
Helps re-schedule care where the employee decides.
Assigned Case Nurse Manager if further ongoing treatment is needed.
$595
InterceptCare®’s Tier 1 Direct Contract price
$3,950
High-cost facility price without InterceptCare®
REAL-LIFE EXAMPLE
One Prescription. The Difference InterceptCare® Makes.
Doctor prescribes specialty medication
Prescription is entered into the health plan
Sourced via PAP or wholesale — employee pays $0
InterceptCare® nurse advocates see the prescription in real time and immediately contact the employee with lower-cost sourcing options.
Or employee calls the number on their ID card when first prescribed a specialty or high-cost medication.
WHAT HAPPENS AT THE INTERCEPT POINT
Identifies sourcing options including PAP programs, international sourcing, coupons, and wholesale alternatives.
Contacts the manufacturer or program on behalf of the employee to confirm eligibility and initiate enrollment.
Coordinates delivery or pickup — specialty pharmacy, or alternate fill location that lowers cost most.
Monitors ongoing savings and re-engages at each renewal cycle to ensure the lowest-cost sourcing option.
$0
Employee cost via
manufacturer assistance
$6,200
Monthly retail cost
without InterceptCare®
REAL-LIFE EXAMPLE
One Surprise Bill. The Difference InterceptCare® Makes.
Employee visits the ER for an urgent issue
$4,800 surprise bill arrives in the mail
Bill reviewed and disputed — employee pays $40
InterceptCare® nurse advocates review bills line by line — identifying errors, duplicate charges, and upcoding — then dispute on behalf of the employee with no homework required.
Or employee calls the number on their ID card when any confusing bill, claim, or diagnosis arrives.
WHAT HAPPENS AT THE INTERCEPT POINT
Reviews every line of the bill for errors, duplicate charges, upcoding, and unbundling that inflate the total.
Files the dispute directly with the provider or TPA on behalf of the employee — no phone calls required from them.
Negotiates the balance — and works toward the lowest possible resolution — often reducing bills by 50–90%.
Assigns a case manager for complex situations — diagnoses, specialist referrals, and ongoing chronic conditions.
$40
Employee cost via
manufacturer assistance
$4,800
Monthly retail cost
without InterceptCare®
REAL-LIFE EXAMPLE
One Open Enrollment. The Difference InterceptCare® Makes.
Open enrollment window opens at the employer
Employee about to auto-renew without reviewing options
ACT specialist meets 1-on-1 — right plan selected, cost reduced
InterceptCare® ACT specialists meet with each employee 1-on-1 before enrollment closes — reviewing their situation, identifying ACA or Medicare eligibility, and ensuring no one auto-renews into the wrong plan.
Or employee calls to schedule a free Medicare, ACA, or open enrollment consultation at any time.
WHAT HAPPENS AT THE INTERCEPT POINT
Reviews each employee's situation — age, health needs, dependents, and plan — to identify the best available option.
Checks ACA, Medicare & program eligibility — employees who qualify can transition off the group plan, reducing employer cost.
Guides selection and enrollment — a— including Tier 1 plan designs with $0 deductible and built-in cash incentives.
Supports retirement transitions for employees approaching Medicare age — coordinating Social Security and plan exit timing.
$40
Deductible on Tier 1 InterceptCare® plans
$800
Avg per-employee savings from plan optimization
COMMON QUESTIONS
Everything you need to know.
Can I reach out anytime?
Yes! InterceptCare® is here to help you navigate your plan, explore better care options, and make healthcare decisions easier before unexpected costs happen.
Is this free for me?
Yes! InterceptCare® is provided by your employer as part of your benefits package. There is no cost to you for nurse advocate services.
Is my information private?
Absolutely! InterceptCare® Nurses and Advocates keep your health information protected and confidential. Information is not shared with your employer without your permission.
Your nurse advocate is ready.
Call, text, or meet 1-on-1 with your InterceptCare® Nurse Advocate.